Frequently Asked Questions

We aim to make your stay as enjoyable as possible. Share our history and become part of the neighbourhood for the duration of your stay. To help out we have combined a list of questions that our guests often ask us, if you can’t find the answer to your question here please contact us we are more than happy to help.

Getting to the hotel

If you are looking for directions to the Hotel Indigo Glasgow click here for directions whether you have travelled to Glasgow via plane, train or automobile.

If you can’t find what you are looking for on this page please contact us.

Tour desk with ideas for trips and tours
We can help you plan visits to local attractions, nature and heritage trails, fun fairs, guided walks and a host of outdoor activities in Glasgow, simply ask our team at reception who will be more than happy to help.

What is and is not included in price
All quoted prices are inclusive of VAT at the ruling rate.

Check in and out
Check in -14.00
Check out - 12.00

Car hire
We can advise you on local car hire arrangements, just call us on 0141 226 7700.

Laundry
We provide a dry cleaning service – tariffs are displayed in the rooms

Smoking
Smoking is not permitted within Hotel Indigo.

Currency accepted
We accept payment in Sterling only.

Medical and dental
24 local doctor/medical service available nearby.
Dentist within 1 mile.
Glasgow Royal Infirmary within is within 1 mile of Hotel Indigo Glasgow. Glasgow’s Southern General Hospital, Stobhill Hospital and Glasgow’s Gartnavel Hospital are easily reached from our Glasgow city centre hotel.
Our team are always on hand and more than happy to advise you further if need be.

Pets
We only allow guide dogs.

Accessibility
Hotel Indigo has a number of accessible rooms, and there is a lift within our hotel which goes to all floors. We also have an accessible front door and the Marco Pierre White Steakhouse Bar and Grill is wheelchair accessible.

Special diets
We cater for any special diets, all we ask is that you let us know in advance. Vegetarian options are available at all times in the Marco Pierre White Steakhouse Bar and Grill

Children and families
Children of all ages are welcome. A limited number of family rooms are available. Children up to the age of 18 are free when sharing with 2 adults. Meals are charged as follows for children staying in the hotel:-

·         Children aged under 5 years -  meals are free of charge

·         Children aged 5 - 11 years -  meals are charged at 50% of adult rates

·         Children aged 12 years and older -  meals are charged at full price

·         Cots and high chairs are available

Valuables
Your valuables can be stored in our safe at reception or in the rooms. Whichever you would prefer. Guests remain liable for the belongings.

Communications – email, fax, modem & facilities
Fax and photocopying facilities are available from reception. Internet access is available in all bedrooms with broadband available in selected areas for your convenience.

Special occasions – if you’re celebrating one during your stay....we can make it memorable....
Champagne, chocolate and flowers can all be arranged advance notice required, call our team on 0141 226 7700 who will help make your stay an experience. 

Gym

The hotel has a fitness suite located on the lower ground floor. Access to this is included in accommodation rates.

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